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1. Introduction
Study Real English (“we,” “us,” or “our”) provides access to https://studyrealenglish.com (“Website”) under these Terms and Conditions.
2. Agreement to Terms
2.1 Acceptance
By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions.
2.2 Updates
We may revise these Terms at any time. Updated versions will be posted on the Website, and your continued use constitutes acceptance of the revised Terms.
3. Intellectual Property and Licence
3.1 Ownership
All intellectual property rights in the Website, including its design, software, text, images, graphics, videos and trademarks, as well as course materials and content, are owned by or licensed to Study Real English.
3.2 Licence and Restrictions
We grant you a limited, non‑exclusive, non‑transferable licence to access and use the Website and its content for your own personal learning and development. You may not:
- Copy, modify, reproduce, republish or distribute Website or course content without our written permission.
- Use any content for commercial purposes without our express consent.
- Authorise any third party to access or use your account.
4. User Obligations
4.1 Lawful Use
You agree to use the Website only for lawful purposes and not to violate any applicable laws or regulation.
4.2 Prohibited Conduct
You must not:
- Engage in unauthorised access, disruption or interference with the Website or its services.
- Upload or distribute malicious content, including viruses or malware.
- Use the Website in a way that harms or impairs others’ experience.
- Share your login credentials or allow others to access your account.
4.1 Account Creation
To access certain features, you must create an account. You are responsible for keeping your username and password confidential and for all activities under your account.
4.2 Age Requirements
You must be at least 16 years of age to create an account. If you are under 16, a parent or guardian must create the account on your behalf and provide consent for your participation and data processing. Parents or guardians remain responsible for the child’s use of the Website.
5. Payments and Subscriptions
5.1 Course Fees and Subscriptions
Some courses and features on the Website require payment. Fees may be charged either as a one‑off purchase or as a recurring subscription. The applicable price and billing period will be shown at the point of purchase. We may change prices at our discretion, but any price changes will not affect an active subscription until the next billing cycle.
5.2 Payment Processing
Payments may be processed through Stripe, PayPal, Visa or Mastercard. By making a purchase, you agree to provide accurate billing information and authorise the selected payment provider to charge your chosen payment method for the amounts due. Each payment provider operates under its own terms of service and privacy policy, which you should review. We do not store full payment card details; payment credentials are handled securely by the relevant provider.
5.3 Subscription Renewal and Cancellation
Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You can manage or cancel your subscription via your account settings. Cancellation will take effect at the end of the current billing period, and you will not receive a refund for the remainder of the subscription term unless required by law or explicitly stated for a particular course.
5.4 Failed Payments
If your payment fails or your payment method is declined, we may suspend or restrict access to paid content until payment is successfully processed. You remain responsible for any unpaid fees, and you authorise us to continue charging your payment method until the amounts due are paid.
5.5 Refund Policy
Unless otherwise required by law, all payments are non‑refundable.
- If you are an EU or UK consumer, you may have a statutory right to withdraw from a digital content purchase within 14 days of purchase.
- By enrolling in a course and accessing course content immediately, you acknowledge and expressly agree that the digital content is delivered instantly and you waive your right of withdrawal.
6. Disclaimers and Liability
6.1 General Disclaimer
The Website content, including course materials, is provided for educational purposes and general information only. It does not constitute professional, legal or certified advice.
6.2 Accuracy and Reliability
While we strive for accuracy, we make no warranties or representations regarding the completeness, accuracy or reliability of any content.
6.3 Scope
To the fullest extent permitted by law, we exclude liability for any direct, indirect, incidental, consequential or punitive damages arising from your use of the Website, including loss of data or interruption of service.
6.4 Exceptions
Nothing in these Terms excludes or limits liability where it is unlawful to do so, including liability for death or personal injury caused by negligence.
7. Third‑Party Links and Services
7.1 External Links
The Website may contain links to third‑party websites or services (such as video‑hosting platforms, payment processors or external resources). We do not control or endorse third‑party content and are not responsible for their practices.
7.2 User Responsibility
Access to third‑party websites is at your own risk. You should review their terms of service and privacy policies.
8. Indemnification
You agree to indemnify, defend and hold harmless Study Real English, its owners, instructors, employees and affiliates from any claims, liabilities, damages or expenses arising from your breach of these Terms or misuse of the Website.
9. Termination and Suspension
We reserve the right to suspend or terminate your account or access to the Website, without notice, if we believe you have violated these Terms or if your conduct harms our services or other users.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: support@studyrealenglish.com
This is an online business with no physical trading premises. All correspondence is conducted electronically.